ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Agilent Employees: sign in using Agilent SSO credentials
| Core Name | Primary Contact | Phone Number/Ext | |
|---|---|---|---|
| 3D EM Core | Amy Strydom | astrydom@wisc.edu | |
| Animal Care | Dustin Irving | dirving@wisc.edu | |
| Cancer Pharmacology Lab | Heather Green | hagreen@wisc.edu | |
| Collaborative Crystallography Core | Craig A. Bingman | cabingman@wisc.edu | (608)234-8037 |
| Comparative Pathology Lab | Dr. Andres Mejia | amejia2@wisc.edu | 608-263-6464 |
| Core Facilities at Biochemistry : Biochemistry Optical Core; Biophysics Instrumentation Facility | |||
| Experimental Animal Pathology Laboratory | Dawn Church, M.S. | drchurch@wisc.edu | 608-263-4334 |
| Histology Resource Core (HRC) | Sierra Raglin | raglin@surgery.wisc.edu | 262-8395 |
| Humanized Mouse Core | Matthew E. Brown | brownm@surgery.wisc.edu | 608-263-1727 |
| Optical Imaging Core | Lance Rodenkirch | larodenk@wisc.edu | 608.263.3248 |
| RARC Pharmacy and Veterinary Services | RARC Pharmacy Main Office | pharmacy@rarc.wisc.edu | |
| Radiopharmaceutical Analytics and Specimen Research (RASR) | Reinier Hernandez, PhD | hernandez6@wisc.edu | |
| Small Animal Imaging and Radiotherapy Facility (SAIRF) | Ashley Weichmann | weichmann@wisc.edu | 608-263-0959 |
| The National Magnetic Resonance Facility at Madison | Lai Bergeman | lai.bergeman@wisc.edu | 608-262-3173 |
| Translational Research Initiatives in Pathology (TRIP) | Karla Esbona, Ph.D. | trip@pathology.wisc.edu | 608-265-9168 |
| Translational Science BioCore - BioBank | Everlyne Nkadori | nkadori@wisc.edu | 608-262-8488 |
| UW-Madison Cryo-EM Research Center |